LEGAL NOTICE

Last Updated: November 7, 2026

This Legal Notice (the "Notice") outlines the intellectual property rights, product and visual disclaimers, operational and hosting disclosures, and rights protection procedures governing this website and its related services (collectively, the "Website"). This Notice forms an integral part of our Terms of Service.

1. Intellectual Property Rights

• Copyright & Brand Ownership: ROSA QUAY® is a registered trademark. Unless explicitly stated otherwise, all content featured or displayed on this Website—including, without limitation, original designs (spanning apparel, accessories, and lifestyle or collectible items), styling projects, lookbooks, visual photography, text, graphics, logos, audio, video, website architecture, and source code (collectively, the "Website Content")—is the exclusive property of the Website operator or its licensors, and is strictly protected by international copyright, trademark, and intellectual property laws. No part of the Website Content may be copied, reproduced, modified, distributed, extracted, or exploited for any commercial purpose without our prior written consent.
• Collaborations, Curated Goods & Incidental Inclusion:
  1. Collaborations & Curated Pieces: Certain products showcased or sold on this Website may include creative collaborations co-developed with independent artists, designers, and partner brands ("Creative Collaborations"), or curated pieces not independently manufactured by us ("Selected Pieces"). Any third-party brand names, logos, trademarks, or creative works referenced or displayed on the Website remain the sole intellectual property of their respective owners and are used strictly for authentic product identification, editorial introduction, or project description.
  2. Styling Props & Environmental Incidental Inclusion: To convey our brand aesthetic, our editorial lookbooks, styling imagery, and street snaps may occasionally feature third-party items not produced by us (such as models' personal wardrobe, footwear, accessories, or styling props) or background elements captured in real-world environments (including architecture, vehicles, passersby, and incidental logos or designs on their personal belongings). The presence of such elements constitutes purely artistic styling or "incidental inclusion" within documentary-style photography, lies beyond our absolute control, and is not included in any product listing. Unless explicitly designated as an official collaboration, the appearance of any third-party brand or element does not imply any affiliation with, or sponsorship, endorsement, or authorization by, such third-party rights holders.

2. Product, Styling & Specific Disclaimers

• Product Display, Material Characteristics & Natural Wear-and-Tear:
  1. Visual Variations: We strive to display the colors, materials, textures, and structural details of our products (including apparel, wearable accessories, and lifestyle collectibles) as accurately as possible. However, due to variations in monitor and mobile screen calibrations, photographic lighting, and individual visual perception, slight color or visual discrepancies between the Website imagery and the physical product may occur.
  2. Artisanal Processes & Natural Aging: Products featuring handcrafted elements, specialized materials, or distinct artisanal treatments—including, without limitation, garment washing, custom dyeing, distressing, flocking, specialty coatings, metal plating, sterling silver, brass, specialty plastics, or composite molding—may exhibit unique natural grain, uneven coloration, or individual variations. Over time, routine wear, exposure to air, friction, or cleaning may result in natural oxidation, patina, color fading, coating wear, or subtle morphological changes. These characteristics are inherent to the intended design aesthetic and physical properties of the materials; buyers assume all risks associated with normal wear-and-tear and improper care, none of which shall constitute a product defect.
• AI & Digital Image Editing: To deliver an optimal visual experience and express our creative concepts, editorial visuals, styling photography, and product images on this Website may be enhanced, composited, or processed using Artificial Intelligence (AI) technologies, Computer-Generated Imagery (CGI), or other digital post-production tools. Unless mandatorily required by applicable law or deemed necessary by us, we do not individually label or specify the use of such technologies alongside specific images or campaigns.
• Sample Variations, Visual Adjustments & Manufacturing Tolerances: Product images displayed on the Website may differ slightly in proportion, structure, or detail configuration from the final commercial production version delivered to you, specifically including, without limitation:
  1. Pre-Production Samples vs. Commercial Specifications: Items shown on the Website or worn by models may be pre-production samples, prototypes, or pieces custom-tailored for styling purposes. Consequently, items depicted in photographs may omit final size markings, care labels, brand engravings, or security tags, or may feature interior stitching, hardware, or packaging details that differ slightly in placement or specification from the standardized commercial version.
  2. Visual Adjustments for Complete Graphic Display: Because apparel, accessories, and three-dimensional objects possess natural curvature and contours, graphics, logos, or details located on curved or side surfaces (such as sleeves, shoulder lines, bag gussets, headwear sides, or the lateral faces of 3D objects) may only be partially visible when photographed flat or from a standard frontal angle. To help customers clearly view the complete artwork, we may adjust the item's positioning or utilize digital editing in display images to present the graphic in full. On the actual physical product, the artwork remains in its intended design location, though its visual angle and proportion when naturally draped, placed, or worn will be governed by the physical item itself.
  3. Manufacturing & Assembly Tolerances: Mass production involves complex processes across pliable fabrics, printing, embroidery, metal and plastic molding, hand-painting, and manual assembly. Due to the physical nature of these materials and standard manufacturing constraints, we cannot guarantee zero-deviation alignment between the physical product and Website imagery regarding the exact millimeter placement, angle, or absolute centering of graphics, engraving depth, paint borders, or assembly seams. Minor positional shifts, mold lines, microscopic air bubbles, or proportional variations that fall within reasonable industry manufacturing tolerances are normal and do not constitute product defects or non-conformity with descriptions.
• Styling & Editorial Content: Styling combinations, lookbooks, and editorial content presented on the Website and our official social media channels are intended purely for aesthetic inspiration. Unless explicitly stated in the specific product description, accompanying garments, footwear, accessories, lifestyle objects, props, or background items used for styling are not included in the sale of an individual product. Fit guides, sizing recommendations, and styling effects are provided for general reference only; actual fit and appearance will vary depending on individual body shape and personal styling preferences.
• Third-Party Manufacturer Specifications: For curated third-party pieces or co-developed items, original manufacturing specifications, functional metrics, or specific material disclosures may be derived directly from information provided by partner brands or third-party manufacturers. To the fullest extent permitted by applicable law, we make no additional express or implied warranties regarding the accuracy of original specifications supplied by third-party manufacturers.
• Typographical Errors & Order Cancellation: While we make every effort to ensure the accuracy of information on our Website, product descriptions, material disclosures, imagery, inventory availability, or pricing may occasionally contain typographical errors, system synchronization inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or pricing at any time (including after an order has been submitted or confirmed) without prior notice. In the event a product is listed at an incorrect price or oversold due to a system or human error, we reserve the sole and absolute right to refuse or cancel any such order and issue a full refund for any amount already paid, without incurring any further liability.
• Limited Releases & Anti-Bot Disclaimers: During high-demand releases of limited-edition drops, collaborations, or collectibles, sudden surges in traffic may cause network latency, system congestion, or checkout interruptions. We do not guarantee uninterrupted connectivity and shall not be liable for any inability to successfully complete a purchase. To maintain a fair shopping environment for our community, we reserve the sole and absolute discretion to detect, block, and unilaterally cancel any anomalous orders suspected of utilizing automated purchasing software (bots), scripts, or plug-ins, as well as orders indicative of malicious hoarding, unauthorized commercial reselling, or violations of purchase quantity limits.
• Anti-Counterfeiting & Unauthorized Channels: Authenticity guarantees and official after-sales support apply exclusively to products purchased directly through this official Website and our formally announced authorized retail partners. We assume no responsibility or liability for the authenticity, quality, pricing, or transaction disputes of any items acquired through unauthorized channels (including, without limitation, personal shoppers, social media marketplaces, peer-to-peer resale platforms, or third-party auction sites), nor do we provide authentication or repair services for such items.
• Events & Projects Disclaimers: Details regarding exhibitions, pop-up stores, workshops, or creative events announced on the Website are subject to change due to venue constraints, weather conditions, partner arrangements, or force majeure events. We reserve the right to modify, postpone, or cancel event schedules and content at any time without liability for any indirect losses arising from such adjustments.
• External Links: This Website may contain hyperlinks to partner designers, collaborators, ticketing platforms, or other third-party websites. These links are provided solely for convenience and extended information. We have no control over the content, privacy policies, or security of external websites and accept no liability for any damages or losses arising from your access to or reliance on such third-party resources.

3. Website Operation & Hosting Information

• Operating Entity: 
  In accordance with Section 1.5 and Section 16 of our Terms of Service, while the ROSA QUAY® brand identity and intellectual property are curated under our British brand management framework (ROSA QUAY®), the day-to-day e-commerce operations, regional management, and global order fulfillment services for this Website are currently conducted by our designated international operating entity, ROSA QUAY (Contact Email: info@rosaquay.com).
• E-Commerce & Cloud Hosting Provider: The e-commerce infrastructure, servers, and global cloud hosting for this Website are currently primarily powered and hosted by Shopify Inc. (publicly listed corporate address for reference: 151 O'Connor Street, Ground floor, Ottawa, Ontario K2P 2L8, Canada) alongside other third-party technology service providers. Note: The corporate name and address of the third-party provider above are provided for general informational purposes only. We do not control and cannot guarantee the real-time accuracy or currency of publicly available corporate details maintained by third-party providers (including any subsequent relocations or registration updates on their part), and we reserve the right to change or substitute our technical support and cloud hosting providers at any time without prior notice.

4. Copyright Infringement & Takedown Procedure

We deeply respect original design, artistic creativity, and the intellectual property rights of others. If you believe that any content, product display, or project featured on this Website infringes upon any copyright, trademark, or other intellectual property right that you own or represent, please submit a written notice to us containing the following details:

• Designated Contact Email: info@rosaquay.com (Please use the subject line: "Legal Notice - IP Takedown Request")
• Required Information in Your Notice:
  1. A physical or electronic signature of the intellectual property owner or a person authorized to act on their behalf;
  2. A clear description of the copyrighted work, design, or trademark claimed to have been infringed, accompanied by relevant proof of ownership or registration;
  3. The specific location on our Website of the material claimed to be infringing (please provide the complete URL, image link, or product page link) so that we may accurately locate it;
  4. Your contact information, including your full name, mailing address, telephone number, and email address;
  5. A statement that you have a good-faith belief that the disputed use of the material is not authorized by the rights owner, its agent, or the law; and
  6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the rights owner or are authorized to act on behalf of the rights owner.

Upon receipt of a complete notice complying with the requirements above, we will promptly conduct an internal review and, where appropriate, take necessary actions such as removing the content, delisting the item, or disabling access.