プライバシーポリシー

PRIVACY POLICY

Last updated: November 7, 2026

This Privacy Policy describes how ROSA QUAY® ("ROSA QUAY", the "Site", "we", "us", or "our")—including our brand management entity and our designated international operating and fulfillment affiliates—collects, uses, retains, and discloses your personal information when you visit, interact with, or use our services, make a purchase from rosaquay.com or any of its subdomains (the "Site"), visit our physical stores, pop-ups, galleries, or rented/event premises ("Physical Premises"), participate in our creative projects, exhibitions, events, or competitions (such as photography competitions), or otherwise communicate with us across any of our digital or physical channels (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, physical store or event attendee, competition participant, creative collaborator, or another individual whose information we have collected pursuant to this Privacy Policy.

MANDATORY CONDITION PRECEDENT: Please read this Privacy Policy carefully alongside our Terms of Service, Refund Policy, Shipping Policy, and Legal Notice. By using and accessing any of the Services, entering or remaining within our physical premises or event venues ("Physical Premises"), or voluntarily submitting information or content to us, you acknowledge that you have read, fully understood, and unconditionally agree to the collection, use, retention, and disclosure of your information and content as described in this Privacy Policy. If you do not fully understand or do not agree to every provision of this Privacy Policy, please do not use or access any of the Services, immediately leave the Site, and must not enter or remain within our event or store premises ("Physical Premises").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time at our sole discretion, including to reflect changes to our practices, new creative projects or events, corporate structuring, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law. Your continued access to the Site, Services, or Physical Premises constitutes your acceptance of such changes.

How We Collect and Use Your Personal Information

To provide the Services, fulfill global orders, curate our artistic projects, protect our intellectual property and physical spaces, and run our brand operations, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide, optimize, or improve the Services, curate and permanently archive our creative projects and events, comply with any applicable legal obligations, enforce any applicable Terms of Service or official event rules, and to protect or defend the Services, our Physical Premises, our intellectual property rights, and the rights and safety of our staff, users, or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site, physical premises ("Physical Premises"), and Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can reasonably be linked to you. The following sections describe the categories and specific types of personal information we collect.

1. Information We Collect Directly from You or at Our Premises

Information that you directly submit to us, share publicly in connection with our brand, or that we capture when you enter or attend our premises ("Physical Premises") or events may include:

Basic contact details including your name, shipping and billing address, phone number, email address, and social media handles/usernames.
Order and commercial information including payment confirmation, transaction history, currency and regional preferences, customs/tax clearance identifiers (where required for cross-border shipping), items purchased, returned, or exchanged, photographic evidence submitted for after-sales/dispute resolution, and sizing or styling preferences.
Account information including your username, password, security questions, and saved preferences.
Shopping and checkout activity including items you view, put in your cart (including uncompleted or abandoned carts where you have entered contact details), add to your wishlist, or purchase.
Customer support and multi-channel communications including any information, messages, photographs, or inquiries you choose to send to us via email, website chat, or social media direct messages (e.g., Instagram, Facebook, TikTok, RedNote/Xiaohongshu, WeChat).
Event, Competition, and Creative Submissions ("User Submissions") including photographs, digital images, video/audio files, written stories, artwork, styling photos, titles/captions, technical metadata (such as EXIF data), biographical details, creator credits, third-party model/portrait releases, and event RSVP or registration details that you voluntarily upload, submit, transmit, or tag us in when participating in ROSA QUAY® events, photography competitions, open calls, exhibitions, or community projects, or when capturing and sharing photos/videos featuring ROSA QUAY® products or Physical Premises on social media ("Visitor-Captured Premises Content").
On-Site Visual, Audio, and Security Recordings including: (i) photographs, behind-the-scenes ("BTS") candids, ambient video footage, and audio recordings capturing your image, likeness, voice, or presence when you enter or attend our physical retail stores, pop-ups, galleries, exhibitions, or any venues owned, leased, rented, or operated by ROSA QUAY®; and (ii) Closed-Circuit Television (CCTV) security and loss-prevention surveillance footage captured within or around our Physical Premises.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features, completing an order, entering our Physical Premises, or participating in our events and competitions.

1. Information We Collect through Cookies and Automated Technologies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, web beacons, session replay/heatmap tools, anti-bot/security scripts, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, approximate geolocation, and other information regarding your interaction with the Services (such as pages viewed, scrolling, clicks, mouse movements, and checkout navigation).

1. Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from our international fulfillment affiliates, vendors, creative collaborators, and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify, form/submission hosting platforms, cloud storage providers, and event management platforms.
Our payment processors and fraud-detection providers, who collect payment information (e.g., bank account, credit or debit card information, billing address, fraud risk scores) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
Online advertising, analytics, and social media partners who help us measure campaign performance, build audiences, display user-tagged social content, or facilitate social sharing features.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information (and Legal Bases)

Depending on your jurisdiction, we process your personal information based on one or more of the following legal bases: (a) to perform a contract with you (such as fulfilling an order or administering the Terms of Service or official rules of a competition or event you entered); (b) our legitimate business, security, intellectual property protection, curatorial, and creative interests; (c) compliance with a legal obligation; or (d) your consent.

Providing Products, Services, Global Fulfillment, and Checkout Assistance: We use your personal information to provide you with the Services and to perform our contract with you, including to process payments, allocate inventory, fulfill and ship orders globally (via our designated international fulfillment affiliates and logistics partners), handle customs declarations, send notifications related to your account, purchases, returns, exchanges, or other transactions, and to send transactional or abandoned cart reminders if you initiate checkout without completing it.
Administering Events, Photography Competitions, Social Features, and Creative Projects: When you voluntarily submit photographs, content, or registration details for a ROSA QUAY® event, competition, or project, share content featuring our Physical Premises or products on social media, or attend our physical venues ("Physical Premises"), we use this information (to perform our agreement/Terms of Service/event rules with you and for our legitimate curatorial and commercial interests) to review and judge entries, verify eligibility, communicate with participants, credit creators, curate physical and digital exhibitions, publish lookbooks, social media features, or editorials, and permanently maintain the ROSA QUAY® Brand Archive across our current and future projects.
Marketing, Advertising, and Audience Matching: We use your personal information for marketing and promotional purposes (based on our legitimate interests or your consent, where required by law), such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products, events, or projects. This may include using your usage data or sharing pseudonymized/cryptographically hashed contact information with advertising platforms (such as Meta, Google, or TikTok) to create custom and "lookalike" audiences and better tailor the Services and advertising on our Site and other websites.
Premises Security, Anti-Counterfeiting, Fraud Prevention, and Legal Recourse: We use your personal information (including CCTV footage, IP logs, and order records) to ensure the physical security of our Physical Premises, prevent theft or unauthorized commercial photography/espionage, detect, investigate, or take action regarding possible fraudulent, illegal, infringing, or malicious activity (such as unauthorized web scraping or AI data harvesting), to prevent unauthorized chargebacks, and to establish, exercise, or defend legal claims (including seeking full indemnification or damages from users who breach our Terms of Service or submit infringing or misleading materials). If you choose to use the Services and register an account, you are solely responsible for keeping your account credentials safe.
Communicating with You and Service Improvement: We use your personal information and communication records to provide you with customer support, verify order or submission details, train our team, and improve our Services and user experience.
De-identified and Aggregated Data: We may de-identify or aggregate personal information so that it can no longer reasonably be used to identify you. Once de-identified or aggregated, such data is no longer subject to data protection laws, and we may retain and use it indefinitely for any lawful business, analytical, creative, or operational purpose without further notice or compensation.

User-Generated Content, Events, Premises Photography & Liability

The Services may enable you to post product reviews, upload photographs, submit entries to photography competitions or open calls, share photographs taken within our Physical Premises on social media, register for or attend physical events, visit our stores or rented venues, or otherwise submit information and user-generated content ("User Submissions").

1. On-Site Photography, Filming, CCTV & Premises Notice (Ownership & Likeness Rights):
   When you participate in any ROSA QUAY® event or enter any physical retail store, pop-up space, gallery, rented venue, or other premises ("Physical Premises") owned, leased, operated, or used by ROSA QUAY®, please be aware that: (i) CCTV security and loss-prevention surveillance is in operation for safety, crime prevention, and intellectual property protection; and (ii) photography, audio recording, and video filming (including behind-the-scenes and candid photography) may be conducted by ROSA QUAY® or our authorized personnel. All copyrights and other intellectual property rights in any photographs, video footage, or recordings taken by ROSA QUAY® or our authorized personnel within such premises shall belong exclusively to ROSA QUAY®. By entering such premises or attending our events, you irrevocably grant ROSA QUAY® and our affiliates and assignees the perpetual, worldwide, royalty-free right and license to use, reproduce, edit, exhibit, publish, and distribute your image, likeness, and voice captured therein for archival, editorial, curatorial, commercial, and promotional purposes across any media now known or hereafter devised, without further notice, approval, or compensation. If you do not agree to the foregoing, you should not and must not enter or remain within the event venues, rented premises, or physical stores.

2. Public Display, Social Sharing & Archival Use of User Submissions:
   If you choose to submit User Submissions to any area of the Services, capture photographs or videos within our Physical Premises or featuring our products and share/tag ROSA QUAY® on social media ("Visitor-Captured Premises Content"), or enter our competitions and events, such content—along with your provided creator name, social media handle, likeness (if depicted), or caption—may be publicly displayed, reposted, exhibited, published (online or in print), and retained in our brand and curatorial archives across various ROSA QUAY® projects, collaborations, and marketing channels in accordance with our Terms of Service (including the copyright assignment and perpetual licensing provisions therein) or applicable Official Event Rules.

3. Accuracy of Information, Third-Party Rights & No Pre-Verification Obligation:
   By submitting any registration data, personal information, or User Submissions (including photographs, artwork, or text) to ROSA QUAY®, you represent and warrant that: (a) all information provided by you is true, accurate, current, and not misleading; (b) you are the sole author and owner of the submitted content, or hold all necessary rights, licenses, consents, and explicit privacy/likeness releases (including copyright and portrait/likeness releases from any recognizable individuals depicted in your photographs) required to submit the content and grant ROSA QUAY® the rights described herein and in our Terms of Service; and (c) your submission does not infringe upon or violate the copyright, trademark, portrait rights, data protection/privacy rights, publicity rights, or any other legal or moral rights of any third party.
   You expressly acknowledge and agree that ROSA QUAY® has neither the practical ability nor the legal obligation to pre-screen, investigate, or independently verify the authenticity, accuracy, or intellectual property/portrait/privacy rights clearance of each submission prior to its use, exhibition, or publication.

4. Sole Responsibility, Indemnification & Right of Recourse:
   The person submitting the information or content bears sole and complete legal responsibility (100% liability) for any issues, disputes, regulatory complaints, or claims arising from inaccurate, false, or misleading information, or from any infringement of third-party copyright, portrait rights, privacy/data protection rights, or other rights. If any breach of these warranties or any dispute relating to your submitted information or content causes ROSA QUAY®, our corporate affiliates, officers, creative collaborators, venue partners, or any third party to suffer any loss, damage, reputational harm, liability, fine, settlement, or expense (including full reasonable attorneys' fees and legal costs), you agree to fully indemnify, defend, and hold us and such third parties harmless, and ROSA QUAY® reserves the full right to retain your identifying records, disclose your identity to claimants/authorities where legally justified, and seek legal recourse and recover all such damages and losses directly from you.

We do not control who will have access to the information that you choose to make publicly available, and cannot ensure that parties who have access to such publicly displayed information will respect your privacy or keep it secure.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies [1]. We use Cookies to power and improve our Site and our Services (including to remember your actions, cart contents, currency, and preferences) [1], to run analytics and understand user interaction with the Services (in our legitimate interests to administer, secure, improve and optimize the Services), and to permit third parties and service providers to tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls [1]. Please keep in mind that removing or blocking Cookies can negatively impact your user experience [1] and may cause some of the Services, including certain features and general checkout functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" (DNT) signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. However, we recognize the Global Privacy Control (GPC) signal where required by applicable law, as detailed below.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With our affiliates, our designated international operating and fulfillment affiliates, or otherwise within our corporate group, in our legitimate interests to run a successful business and to perform our contract with you (such as processing global e-commerce transactions, managing inventory, and dispatching orders).
With vendors or other third parties who perform services on our behalf (e.g., IT management, e-commerce hosting via Shopify, payment processing, data analytics, customer support, cloud storage, customs clearance, fulfillment, and shipping).
With creative collaborators, co-hosts, exhibition venues, and competition judges when you participate in a joint project, collaboration, exhibition, or competition hosted or co-hosted by ROSA QUAY®, to the extent necessary to evaluate submissions, credit creators, manage event attendance, or fulfill prizes.
With business and marketing partners, including Shopify and digital advertising platforms, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products, credit your social media profile on an exhibition piece or social repost, or through your use of social media widgets or login integrations.
In connection with a business transaction or legal protection, such as a merger, acquisition, corporate restructuring, reorganization, or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, customs inquiries, and similar requests), to enforce any applicable Terms of Service or event rules, and to protect or defend the Services, our Physical Premises, our intellectual property rights, and the rights of our users or others (including disclosing submitter details where necessary to resolve third-party infringement or privacy claims or pursue legal recourse).

We have, in the past 12 months, disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Category of Personal Information: Identifiers such as basic contact details, social media handles, and certain order and account information
Categories of Recipients:

• Affiliates and designated international operating and fulfillment entities
• Vendors and third parties who perform services on our behalf (such as Internet service providers, e-commerce platforms, payment processors, fulfillment/logistics partners, customer support partners, and data analytics providers)
• Creative collaborators, event co-hosts, and competition judges (where applicable)
• Business and marketing partners

Category of Personal Information: Commercial information such as order information, shopping information, after-sales records, and customer support information
Categories of Recipients:

• Affiliates and designated international operating and fulfillment entities
• Vendors and third parties who perform services on our behalf
• Business and marketing partners

Category of Personal Information: Visual, audio, and creative submission information such as photographs and content voluntarily submitted for events or competitions, tagged on social media, or captured at our event/store premises ("Physical Premises")
Categories of Recipients:

• Affiliates
• Vendors and cloud/hosting providers
• Creative collaborators, exhibition partners, and competition judges
• Business, social media, and marketing partners

Category of Personal Information: Internet or other similar network activity, such as Usage Data and IP addresses
Categories of Recipients:

• Affiliates
• Vendors and third parties who perform services on our behalf (including security and analytics providers)
• Business and marketing partners

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you or for any purpose other than those explicitly permitted by applicable law.

We have "sold" and "shared" (as those terms are broadly defined in applicable U.S. state privacy laws to include targeted advertising and cross-context behavioral advertising) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows:

Category of Personal Information: Identifiers such as basic contact details and certain order and account information
Categories of Recipients: Business and marketing partners

Category of Personal Information: Commercial information such as records of products or services purchased and shopping information
Categories of Recipients: Business and marketing partners

Category of Personal Information: Internet or other similar network activity, such as Usage Data
Categories of Recipients: Business and marketing partners

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties, including our creative collaborators, social media platforms, or stockists. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.

Children’s Data

In accordance with our Terms of Service, the Services are not intended to be used by children and are intended solely for individuals who are at least eighteen (18) years of age (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect any personal information about children under 18 years of age or under the age of majority in your jurisdiction (or under 16 years of age as defined under certain specific statutory privacy frameworks). If you are the parent or guardian of a child or minor who has provided us with their personal information without verifiable parental consent, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, to resolve payment, customs, or chargeback disputes, to preserve our permanent brand and curatorial archives, to protect our intellectual property, to comply with legal and tax obligations, or to enforce our Terms of Service and other applicable contracts and policies (including pursuing legal claims or indemnification). Specifically:

Order & Transaction Records: Retained for as long as necessary to fulfill your order, handle returns/warranties/after-sales inquiries, cover payment processor chargeback windows, and comply with statutory tax, customs, and accounting retention periods (typically up to 7 to 10 years depending on the applicable fulfillment jurisdiction).
Event, Premises Photography, Social Features & Competition Submissions: Works, photographs, creator credits, and on-site event recordings voluntarily submitted to, tagged for, or captured by ROSA QUAY® may be retained indefinitely in our curatorial and brand archives for historical, editorial, intellectual property defense, and promotional continuity in accordance with our Terms of Service, legitimate interests, and applicable event rules, unless otherwise strictly required by mandatory law.
CCTV Security Footage: Retained for a limited security cycle (typically 30 to 90 days) unless flagged and retained longer for investigating a security incident, theft, trespass, or legal claim.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law. Specifically, we may retain certain information despite a deletion or objection request where necessary to: (i) complete a transaction or protect against fraudulent, deceptive, infringing, or illegal activity (including resolving credit card chargeback disputes); (ii) comply with a legal, customs, or tax obligation; (iii) establish, exercise, or defend legal claims (including enforcing our intellectual property rights, Terms of Service, and indemnification and recourse rights); or (iv) exercise the right of freedom of expression and information, or maintain published curatorial, artistic, or archival records.

Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete: You may have a right to request that we delete personal information we maintain about you, subject to the legal exceptions noted above. (Note: Where a submitted photograph, creative work, or event recording has already been included in a published exhibition, print material, marketing campaign, or collective project archive, or where we hold an irrevocable license/copyright under our Terms of Service, we may fulfill a valid statutory privacy request by removing or anonymizing your personal contact identifiers/name in future digital displays rather than destroying the collective archival or published work, to the fullest extent permitted by law.)
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control (GPC) opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely solely on consent to process your personal information, you have the right to withdraw this consent prospectively (without affecting the lawfulness of processing based on consent before its withdrawal, or processing based on other independent legal grounds such as contract performance, Terms of Service licenses, or legitimate interests).
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account, orders you have made, or competitions/events you have entered.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address, order number, or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide signed proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us first using the contact details provided below so that we may seek to resolve your concern. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO) at https://ico.org.uk. For the EEA, you can find a list of the responsible data protection supervisory authorities (such as the CNIL in France, BfDI in Germany, Garante in Italy, AEPD in Spain, etc.) on the European Data Protection Board (EDPB) website at https://www.edpb.europa.eu/about-edpb/our-members_en [2].

International Users

Please note that we operate globally and may transfer, store, and process your personal information outside the country you live in, including in the United Kingdom, Asia-Pacific fulfillment hubs, the United States, and other jurisdictions where our team, our brand management entity, our designated international operating and fulfillment affiliates, our creative collaborators, or our third-party service providers and partners (such as Shopify) operate. Your personal information is also processed by authorized staff and third-party service providers and partners in these countries.

If we transfer your personal information out of Europe (the EEA) or the UK, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement (IDTA) / Addendum, or any equivalent contracts issued by the relevant competent authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection or a specific statutory derogation applies (such as where the transfer is necessary for the performance of a contract with you to fulfill your cross-border order).

Governing Language & Interpretation

This Privacy Policy is drafted in the English language. Any translations provided on the Site are for convenience only; in the event of any inconsistency, ambiguity, or conflict, the English version shall strictly prevail. Any inadvertent typographical, clerical, or autocorrect errors in this Privacy Policy shall be interpreted in accordance with the manifest commercial and legal intent of ROSA QUAY® alongside our Terms of Service.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@rosaquay.com.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, ROSA QUAY® (together with our designated international operating and fulfillment affiliates for your transaction, where applicable) is the data controller of your personal information.